SLA

Active Services

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1.0	WordPress Services (WP) \| Managed WordPress \| Ultimate WordPress
1.1	UPDATED 7/14/2024 10:59:12 AM
1.2	DEFINITIONS
1.3	“We”/”Us”/”Our”/”UIS” means Ultimate Info Services, Inc with an address of: 1550 W Horizon Ridge Pkwy 139, Henderson, NV 89012 and/or any of its subsidiaries and/ or affiliates involved in providing the Services.
1.4	“You”/”Your”/”Yourself”/”User”/”Customer” means the user of the Website and/or customer of the Services.
1.5	“Services” means any of the WordPress Services offered, including DIY WordPress, Managed Wordpress Servers, Managed Wordpress Bundles, Ultimate Wordpress Bundles, and any other miscellaneous service / product / fee contained on an invoice with a reference order number, product ID, or Purchase Order appended with "WP". These services offered by Ultimate Info Services, Inc on its Website, via email link, and/or via the quote/estimate and invoicing process. Services include but are not limited to cloud application deployment, management and infrastructure management – commonly referred to WordPress hosting, WordPress Management, Server, or Hosted Application.
1.6	It’s important to note that this SLA does NOT cover web development, RapidResponse requests, DNS tasks, email (transactional, bulk, or corporate) services, digital marketing services, chatbots, mobile app development or any other UIS Service. Each of those services have their own SLA.
1.7	Ultimate Info Services, Inc strives to provide a high quality service reinforced with a comprehensive Service Level Agreement.
1.8	This SLA is an integral part of your agreement with us as referenced in our Terms & Conditions. The compensations described in this SLA are your sole and exclusive compensations for the events covered by the SLA.
1.9	Ultimate Info Services, Inc may make changes to the Service Level Agreement from time to time. When these changes are made, Ultimate Info Services, Inc will make a new copy of the Service Level Agreement available at https://www.ultimateinfoservices.com/sla. We will also notify You of any substantial changes on the email address provided by You during the registration process, and give You the opportunity to terminate Your agreement with Us should you not agree with these substantial changes.
1.10	You understand and agree that if you use the Services after the date indicated in the "substantial changes" email , Ultimate Info Services, Inc will treat your use as acceptance of the updated Service Level Agreement.
1.11	STANDARD LEVEL OF SERVICE (SERVICE STANDARD)
1.12	Our goal is to ensure that our services are available to Customers twenty-four hours a day, seven days per week, and three hundred sixty-five days per year (Service Availability).
1.13	Please note that Service Availability refers to the above services.
1.14	Ultimate Info Services offers multiple support options, and “unofficial” 1st level support is currently available through contacting Drew Juen via call or text to his mobile (858-442-8278)
1.15	The “official” support request channel is available at https://support.ultimateinfoservices.com If an incident arises that can’t be handled quickly (within 4-12 hours), or Drew Juen is not available then it’s recommended that You report the incident via the “official” support channel.
1.16	Our Response Time goal is currently “as soon as possible” taking into consideration the time it takes to acknowledge and understand reported issues.
1.17	High Priority requests must be related to events that render Customers’ infrastructure and/or services unusable/inaccessible. Other type of events rated as High Priority by Customers and that don’t match this description may be demoted to Normal Priority by Ultimate Info Services, Inc’s personnel and treated accordingly.
1.18	Ultimate Info Services, Inc realizes that our Service Availability and Response Time goals may not always be met.
1.19	Situations in which provided aforementioned services are interrupted to a degree requiring invoking SLA’s that UIS has in place, will be addressed on a case by case basis.
1.20	It is possible We will compensate our Customers in the event that our Service Standards are not met and provided the Customer(s) have reported it through our Support Portal at https://support.ultimateinfoservices.com Compensation will be through credit against Your next monthly invoice. You will receive a credit of five percent of Your total subscription fee (for the month in which the SLA was not met) for each hour in which We fail to meet Our Service Standard levels. These are referred to as SLA Credits. SLA Credits are based on our monitoring, may not exceed the total amount of Fees you have paid to UIS for the month in which UIS failed to meet the Service Standards set out in this agreement, may not be aggregated, and will not be paid in cash.
1.21	If the failure to meet the Service Standards is based on, or caused by, a non-standard environment, 3rd party admin-level access (authorized or un-authorized), customer authored code or changes to the Service by parties other than Ultimate Info Services, Inc, You will not be entitled to any SLA Credit.

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1.0	WordPress Hosting
1.1	UPDATED 7/14/2024 10:59:07 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Web Development (WD)
1.1	UPDATED 7/14/2024 10:59:12 AM
1.2	Definitions
1.3	“We”/”Us”/”Our”/”UIS” means Ultimate Info Services, Inc with an address of: 1550 W Horizon Ridge Pkwy 139, Henderson, NV 89012 and/or any of its subsidiaries and/ or affiliates involved in providing the Services.
1.4	“You”/”Your”/”Yourself”/”User”/”Customer” means the user of the Website and/or customer of the Services.
1.5	“Services” means any of the Web Development Services offered, including initial development work, ongoing requests from Client, internal requests from project managers, and any other miscellaneous service / product / fee contained on an invoice with a reference order number, product ID, or Purchase Order appended with "WD". These services offered by Ultimate Info Services, Inc on its Website, via email link, and/or via the quote/estimate and invoicing process. Services include but are not limited to development hours, plugin installation and configuration, custom function development, custom function testing, and generally, time spent on web development tasks not requested through the Rapid Response system.

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1.0	Rapid Response
1.1	UPDATED 7/14/2024 10:59:10 AM
1.2	Definitions
1.3	“We”/”Us”/”Our”/”UIS” means Ultimate Info Services, Inc with an address of: 1550 W Horizon Ridge Pkwy 139, Henderson, NV 89012 and/or any of its subsidiaries and/ or affiliates involved in providing the Services.
1.4	“You”/”Your”/”Yourself”/”User”/”Customer” means the user of the Website and/or customer of the Services.
1.5	“Services” means any work performed by UIS and/or Drew Juen, including changes to a website from the Client, Client's authorized representative(s) or internal requests from project managers that are submitted through the Rapid Response system, and appended with ".RR".
1.6	Services include but are not limited to development hours, plugin installation and configuration, custom function development, custom function testing, and generally, time spent on tasks that are required by nature of the request submitted through the the Rapid Response system.
1.7	STANDARD LEVEL OF SERVICE (SERVICE STANDARD)
1.8	Requests made through the RR system are not estimated, unless specifiically requested by the client, and work completed by UIS in response to a request through the RR system will be billed at the current RR Rate, minus any discounts associated with the Clients membership level
1.9	In general, requests made through the Rapid Response system are simple in nature, and not requiring creative or technical intervention or advice. Examples of appropriate requests would be text changes, image changes, spacing and layout adjustments, adding new sections, modifications to menus and site navigation, new pages, new products, new events, etc.

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1.0	Automation
1.1	UPDATED 7/14/2024 10:59:07 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Bookkeeping
1.1	UPDATED 7/14/2024 10:59:08 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	CRM & ESP
1.1	UPDATED 7/14/2024 10:59:08 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	SEO & SEM
1.1	UPDATED 7/14/2024 10:59:11 AM
1.2	Definitions
1.3	“We”/”Us”/”Our”/”UIS” means Ultimate Info Services, Inc with an address of: 1550 W Horizon Ridge Pkwy 139, Henderson, NV 89012 and/or any of its subsidiaries and/ or affiliates involved in providing the Services.
1.4	“You”/”Your”/”Yourself”/”User”/”Customer” means the user of the Website and/or customer of the Services.
1.5	“Services” means any of the Search Engine Optimization (SEO) and Search Engine Marketing (SEM) services offered, including analysis, interpretation of data, preparation of reports or dashboards, article authoring, plugin configuration, site audits, SaaS tool setup and configuration, content generation and editing, image generation and editing, video generation and editing, and any other miscellaneous service / product / fee contained on an invoice with a reference order number, product ID, or Purchase Order appended with "SEO". These services offered by Ultimate Info Services, Inc on its Website, via email link, and/or via the quote/estimate and invoicing process.
1.6	UIS Responsibilities
1.7	Client Responsibilities
1.8	Use of Artificial Intelligence or LLM in performance of tasks
1.9	Success Gurantee
2	30 Day Cancellation

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1.0	Design
1.1	UPDATED 7/14/2024 10:59:09 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Email
1.1	UPDATED 7/14/2024 10:59:09 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Local & Reviews
1.1	UPDATED 7/14/2024 10:59:10 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Paid Ads
1.1	UPDATED 7/14/2024 10:59:11 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Support
1.1	UPDATED 7/14/2024 10:59:12 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	App Development
1.1	UPDATED 7/14/2024 10:59:07 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Chatbots
1.1	UPDATED 7/14/2024 10:59:08 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	CMO Content
1.1	UPDATED 7/14/2024 10:59:08 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Lead Generation
1.1	UPDATED 7/14/2024 10:59:09 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Project Management
1.1	UPDATED 7/14/2024 10:59:11 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Social Media Management
1.1	UPDATED 7/14/2024 10:59:11 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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1.0	Video Services (Under Development)
1.1	UPDATED 7/14/2024 10:59:12 AM
1.2	Definitions
1.3	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.4	Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
1.5

SLA

Active Services

WordPress Services (WP) | Managed WordPress | Ultimate WordPress

UPDATED 7/14/2024 10:59:12 AM

DEFINITIONS

STANDARD LEVEL OF SERVICE (SERVICE STANDARD)

WordPress Hosting

UPDATED 7/14/2024 10:59:07 AM

Web Development (WD)

UPDATED 7/14/2024 10:59:12 AM

Rapid Response

UPDATED 7/14/2024 10:59:10 AM

STANDARD LEVEL OF SERVICE (SERVICE STANDARD)

Automation

UPDATED 7/14/2024 10:59:07 AM

Bookkeeping

UPDATED 7/14/2024 10:59:08 AM

CRM & ESP

UPDATED 7/14/2024 10:59:08 AM

SEO & SEM

UPDATED 7/14/2024 10:59:11 AM

Design

UPDATED 7/14/2024 10:59:09 AM

Email

UPDATED 7/14/2024 10:59:09 AM

IT

UPDATED 7/14/2024 10:59:09 AM

Local & Reviews

UPDATED 7/14/2024 10:59:10 AM

Paid Ads

UPDATED 7/14/2024 10:59:11 AM

Support

UPDATED 7/14/2024 10:59:12 AM

Services In Development

App Development

UPDATED 7/14/2024 10:59:07 AM

Chatbots

UPDATED 7/14/2024 10:59:08 AM

CMO Content

UPDATED 7/14/2024 10:59:08 AM

Design

UPDATED 7/14/2024 10:59:09 AM

Email

UPDATED 7/14/2024 10:59:09 AM

IT

UPDATED 7/14/2024 10:59:09 AM

Lead Generation

UPDATED 7/14/2024 10:59:09 AM

Local & Reviews

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Project Management

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Social Media Management

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Video Services (Under Development)

UPDATED 7/14/2024 10:59:12 AM