DIGITAL AGENCY SERVICES

website & Automation Consulting

Every aspect of small business has changed dramatically in the last 10 years, and with the rise of global pandemics, the need to adapt with technology is ever increasing. The increased use and lowering costs of business technology has forced business owners to hire specialized experts in the field of online marketing, advertising, IT, graphic design, accounting, and general operations. The high cost and legal risk of having employees has gotten out of control, and generally the employee pool in these essential skills is full of graduates and hobbyists with technical skill, but no experience. This lack of experience forces the employee to isolate themselves in their work, often with no consideration of how the product of their work effects the other departments in the business. This non-integration leads to inefficiency, office politics, job protectionism, and overall reduced performance of the enterprise.

Through our services and plans, we offer small business owners outsourced expertise combined with experience in the various technology dependent departments.

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wordpress Web Development

Integrated, professional web development is difficult to obtain these days. There are plenty of developers and agencies but few understand integrated business processes like marketing, analytics, fulfillment, public relations and customer service. Your website is heavily involved in all of these areas of your business. It’s not enough to have a nice looking site anymore…

Adaptability, efficiency and scalability are built in to our platform design process. You won’t need a re-design the next year or the year after because there is some new trend or technology.

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Professional Wordpress Management

Your hosting matters. The adage “you pay for what you get” has never been more true as it is with your WordPress hosting. We go a step further, because just hosting a website will not help you create your vision. Our 10+ years experience in dealing with hosting companies, big & small, cheap and pricey, has helped us design awesome MANAGED hosting programs for our clients.

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Digital marketing

Once you have your website, and your database management (CRM) its time to increase the number of people who are exposed to your products and services. Most of your marketing in 2020 will be digital. The term Digital Marketing encompasses hundreds of techniques you can use to increase then amount of prospects, leads, and customers in your business. Paid Advertising, Copywriting, SEO, Video Sales Letters, Landing Pages, Webinars, and Email Marketing all fall under the umbrella of Digital Marketing.

Knowing where to start is the key. Experts in these fields will say “their” technique is the best, and you “must” be doing it, and if you aren’t “you are losing money!”.

The problem with hiring an expert in these fields is as stated before the lack of integration, and “big picture” view of how what they are doing fits into the puzzle that is your business.

We can help you sort it out. Objectively ask the right questions. Look at your ENTIRE operation and make sure that when you begin implementing a digital marketing strategy, it doesn’t just cause more problems that the implementer never considered.

We provide many of these services, and we are happy to work with your other chosen experts to help your company succeed.

Digital Marketing Service Contract reviews are always complimentary!

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Customer Relationship management

Modern CRM systems are essential to the success of ANY business now. If you are still using spreadsheets for example, you are now over two decades BEHIND your competition! The use of modern multi function customer database systems is unavoidable. Email and texting are must-use communication methods. Tracking customer behavior, like spending, website visits, and other data points (there are 1000’s) help you understand your marketing performance and industry trends.

The challenge: There are hundreds if not over 1000 CRM systems to choose from. On top of that you need integrations with your other software-as-a-service (SaaS) and technology. You want to avoid the trap of introducing new technology in your business and actually having it backfire, antagonizing not only you, but your employees, and your customers!

We can help you make better decisions, become more efficient, delight your customers and increase profits by helping you find and implement a modern CRM system.

and many more

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Automation solutions

Process automation is essential for any small business owner. The rise of no-code automation systems like Zapier, Make, and n8n are empowering businesses of all sizes to automate repetitive tasks quicker. Like web development, graphic design, and other modern digital services, automation is a “blank canvas” where anyone can become a painter…and that has pitfalls.

Businesses can easily fail attempting to automate simple tasks, spend money on technology they don’t actually need, or create a solution thought to be increasing efficiency, but in reality only causes a demand for more physical work.

We have 1000’s of hours in systems like Zapier and n8n helping our clients solve repetitive task problems, eliminate human redundant data entry, increase customer service performance, and make more sales.

We can help you through the Automation minefield, save you time, money, and show you best practices with respect to process automation.

Book a quick complimentary meeting today!

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FULLY INTEGRATED BUSINESS SERVICES